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Operations Agent (EdTech)

  • On-site, Hybrid
    • Amsterdam, Noord-Holland, Netherlands
  • Business & Operations

Job description

Studocu was founded on the principle that equal access to study notes reduces inequality between students. Today, we make it easy for more than 45+ million students to share notes every month and use cutting-edge AI learning tools (like Quizzes, AI Chat, and Ask-AI) to help them ace their study goals. The product was a rocketship from day one and has shown strong product-market fit on every continent with enviable YoY growth, making us a key player in the exploding EdTech space.

We are looking for a fantastic new colleague to join a team of our 6 Operations Agents who are hard at work making sure our content is top-notch. For us “the content is king” and thus we built a fool-proof operations practice behind checking hundreds of reported documents and gathering data about the institutions and courses we would like to add to our portfolio.

If you are a student or recently graduated living in The Randstad and looking to work at least 24 hours a week (with at least 4 hours every Saturday and 4 hours every Sunday) hop on board our multinational company that likes to learn and have fun together!

What you’ll be doing here:

  • Review, assess, and curate user-submitted study materials from universities and schools worldwide to uphold the highest quality standards on the platform.

  • Collaborate with Customer Support to facilitate clear communication with users, helping to maximize customer satisfaction and prevent misunderstandings.

  • Maintain an up-to-date, organized, and well-structured database of courses and institutions.

  • Proofread website translations in one of the 13 supported languages.

  • Provide support to the company’s strategic teams on various ad-hoc projects, such as conducting research on educational systems across different countries.

Why you’ll love it here:

  • Our office is located in a beautiful, bright space in the heart of Amsterdam by the canals on Keizersgracht. The atmosphere is vibrant, and our chef, Valentijn, prepares delicious lunches daily.

  • You’ll join a fun, young, diverse, and energetic international team of six Operations Agents.

  • We’re dedicated to making a positive impact and celebrating our successes. We have an annual company trip, biannual team outings, monthly themed Friday events, and regular learning and development sessions.

  • Free lunch, coffee, snacks, and Friday drinks when you’re in the office.

  • Gross hourly rate of €15.00 with a supplement for weekend hours.

  • Access to a Learning and Development budget to support your growth.

Job requirements

  • You are fluent in English, speaking and writing.

  • You are a native speaker or fluent in one of these languages: French, Catalan, Dutch, Norwegian, Swedish, or Finnish.

  • You can work a minimum of 24 hours per week, including at least 4 hours on Saturdays and 4 hours on Sundays.

  • You are available to start as soon as possible, with EU citizenship or a valid work permit, and you live in or around Amsterdam, Den Haag, Rotterdam, or Utrecht.

  • You are a student or recent graduate with a Bachelor’s or Master’s degree.

  • You are methodical, organized, focused, and hardworking, with an ability to perform well under pressure.

  • You can work both independently and as part of a team.

  • You are tech-savvy and have a good knowledge of how to work on Google Sheets or Excel.

  • You don’t get discouraged easily. You’re able to perform repetitive tasks diligently and with consistent motivation.

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Perks

Financial

- Equity scheme in the form of SAR - Gifts - Pension scheme - Referral rewards

Leave-related

- 24 days of paid leave per year - Option to buy unpaid leave - Special occasions paid leave (e.g. moving day)

Learning & development

- Annual hackathons - In-house dutch lessons - In-house L&D workshops - Personal L&D budget of €2,500.- per year

Well-being & mobility

- Annual company trip - Sports subscription with OneFit - Travel card (NS business) if you live outside of A10 ring road

Office, working remotely & flexibility

- Hybrid work set up between home and office - Lots of company events and team building activities - Lunch in our office prepared by our Chef Valentijn - One floor with a garden and the other with a canal view! - Open bar = Friday Drinks! - Option to work up to 4 weeks per calendar year from abroad - Pet-friendly office (with a no-pets zone) - Snacks are on us - Work From Home setup budget of €800,- via Workwize

Where are we

We are located in a beautiful city centre of Amsterdam. Modern-day commerce mixes with Amsterdam’s atmospheric old town in our cosy location that previously served as Woltjer Gymnasium.

Address Keizersgracht 424 Amsterdam, 1016 GC