Operations Agent (student)

  • Business & Operations
  • Amsterdam, Netherlands

Operations Agent (student)

Job description

At StuDocu we believe in one thing: setting knowledge free will help humanity overcome its greatest challenges. StuDocu is the world’s leading community for university students. Every month we help more than 15 million university students to get smarter, faster. Being active in over 60 countries already and accelerated by a recent investment of 50 million USD, we are well on our way to completing our mission of supporting all higher education students around the globe!

Eight awesome Content Operations Agents are currently working at StuDocu to make sure our content is top-notch. For us “the content is king” and it’s them who check hundreds of reported documents and know-how to gather data about the universities we would like to add to our portfolio. Are you a student who is living in Randstad and looking to work 20-30 hours a week for a great company that likes to party and have fun together? Then apply and remember to check out @Studocat on Instagram. 👀 

What you'll be doing:

  • Review, assess and curate user reported study materials from universities all over the world to ensure the highest standards of quality on the platform.
  • Liaise with Customer Support to ensure smooth communication with our users, helping to keep customer satisfaction as high as possible and avoid miscommunication.
  • Ensure that our database of courses and institutions is up to date and organized in a neat and structured manner.
  • Review and assess user-submitted institutions, courses or modules, and process them accordingly.
  • Retrieve valuable information about student associations, faculties, courses or degrees offered at universities all over the world.

What we bring to the table:

  • We are based in a nice and bright office in the heart of Amsterdam with a large garden, right beside the canals at the Keizersgracht. Our office vibe is awesome and our chef Valentijn makes amazing lunches every day.
  • A fun, young, diverse, and energetic international team of 8 Operations Agents.
  • We work hard to make the world a better place and we celebrate success. In the past, we travelled together to Bali, South Africa, and went skiing in the Alps. We often take our company boat to tour the canals or organize BBQs in the park.
  • Free lunch, coffee, snacks, and Friday drinks when you come to the office.
  • The salary is EUR 11.60 per hour.


*During the COVID-19 pandemic, we are still interviewing and hiring, but all conversations will obviously be via video call! For now, StuDocu adopted a flexible remote-first policy, but we still require our 70+ employees to be located in or near Amsterdam in the Netherlands. We encourage our employees to visit the office once every other week to build relationships and socialize while abiding by the safety rules. When it's safe again, you will be able to take full advantage of our bright office in the center of Amsterdam with canals, restaurants, and cafes right around the corner.


  • You speak fluent English (A good level of German or Dutch is also a big plus).
  • You are able to work 20 - 30 hours per week.

  • You are available to start ASAP (you are an EU citizen or have a valid working permit and live in Amsterdam, Den Haag, Rotterdam or Utrecht surroundings).

  • You are a student in the process of obtaining a Bachelor’s or Master's degree.

  • You are methodical, organized, focused and hardworking, and you are not afraid to work under pressure.

  • You are able to work independently and as a part of a team.

  • You are tech-savvy and have good knowledge of Google Sheets/Excel.

  • You do not get discouraged easily. Often you will be required to perform repetitive tasks and it is important that you do it with diligence and a good level of motivation.

  • Availability to work on the weekends is a strong plus.